FAQs
Frequently Asked Questions
1. What is Aurelia Jewelry?
Aurelia Jewelry is an original, handcrafted jewelry brand based in California, USA. We specialize in unique, artisanal creations that capture the essence of creativity and personal expression.
2. How does Aurelia Jewelry distinguish itself?
Our collection stands at the crossroads of artistry and elegance, with every piece reflecting the unique vision of our craftsmen. We prioritize originality and quality, ensuring each item enhances your individual style.
3. Where are Aurelia Jewelry pieces made?
Handcrafted by talented artisans, our jewelry pieces are born from a meticulous process that blends traditional craftsmanship with contemporary design, using materials sourced from around the globe.
4. Can I purchase Aurelia Jewelry online?
Absolutely! Explore our handcrafted collections on the official Aurelia Jewelry website. We provide a seamless direct-to-consumer experience, offering exceptional value and supporting our artisans directly.
5. What is your return policy?
Your satisfaction is our top priority. If for any reason you are not fully satisfied, you can return your purchase within 30 days in its original condition for a full refund. Detailed information on our return policy is available on our website.
6. Do you offer any discounts or promotions?
Yes, we frequently offer special discounts and promotions to our customers. Keep an eye on our website and subscribe to our newsletter to stay updated on exclusive deals.
7. How sustainable is Aurelia Jewelry?
We are deeply committed to sustainability, employing eco-friendly practices across our operations. This includes the use of sustainably sourced materials and minimal, recyclable packaging.
8. Can you help me find the perfect gift?
Of course! Our curated collection offers exquisite pieces ideal for gifting. Explore the 'Gifts' section on our website for handpicked recommendations sure to captivate.
9. How can I contact customer service?
We're here to assist you. Should you need help, please contact us via email or through our website's contact form.
10. How often do you introduce new pieces?
Our collection is continually refreshed, with new handcrafted pieces introduced regularly. Stay connected for the latest in unique jewelry designs.
11. Do you provide international shipping?
Yes, we proudly offer worldwide shipping. Shipping rates and delivery times vary based on the destination.
12. Can I customize or personalize jewelry?
Certain pieces in our collection may be personalized. For details, please refer to individual product descriptions or contact our customer service.
13. About our gemstones and pearls
All our gemstones and pearls are genuine, natural, and uniquely handcrafted. Each piece features distinct textures, ensuring no two are alike. Please consider this natural variation before making your purchase.
14. Do you collaborate with influencers or bloggers?
We value partnerships with influencers and bloggers. If interested in collaboration, please reach out to our PR team for more information.